Shipping policy
Thank you for shopping with us! We strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy for more details.
1. Processing Time
- All orders are processed within 20-25 business days (excluding weekends and holidays).
- Orders placed after 4 P.M. will be processed the next business day.
2. Shipping Methods & Delivery Times
- We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
- Please note that delivery times are estimates and may vary based on your location, weather conditions, or other factors.
3. Shipping Costs
- Shipping costs are calculated based on your location, weight of the items, and chosen shipping method.
4. Shipping Destinations
- We currently ship to the United States and United States regions.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order using the tracking link provided.
6. Missing or Damaged Packages
- If your package is missing or damaged, please contact our customer service team at wildacescm@gmail.com within 5 days of delivery.
- We will assist you in resolving the issue, whether through a replacement or refund, as per our returns policy.
7. Address Issues
- Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
- If you notice an error after placing your order, contact us immediately, and we will do our best to correct it before shipment.
8. Holidays and Peak Seasons
- During holidays and peak seasons, shipping times may be longer than usual. Please order early to ensure timely delivery.
For any questions or concerns, feel free to reach out to our customer support team at wildacescm@gmail.com.
Thank you for choosing Wild Aces Custom-Made!